learning experience platform : enhancing user experienceIn today’s ever-changing world, the digital revolution has taken center stage with all its new platforms and automation solutions. Technology, business tools and practices are developing too fast for users’ ability to handle them. Your employees need to constantly stay updated and develop new skills, so that the new applications boost their efficiency and help them save time.

Therefore, as a L&D professional, you should constantly rethink your employees’ training strategies in order to bring their existing skills up to date and help them acquire new ones. While working on aligning your employees’ skills with the latest developments in technology, you should also foreground the quality of their communication and listening skills, as well as their social and emotional intelligence.

The standard mandatory training, although necessary in corporate learning, might not be sufficient for nowadays employees. They need a different approach to learning, due to their lack of time on one hand, and the vast variety of skills to be acquired on the other hand. As employees prefer to be in command of their own learning journeys, training should be adapted accordingly, so that the learning is engaging, easy to consume and time-saving.

The next generation of corporate training is finally here to help! While fully benefiting your company’s growth, Learning Experience Platforms provide your employees with a complete and personalized learning approach.

The basics: what is a Learning Experience Platform?

A Learning Experience Platform is a software that offers a personalized learner experience. It curates content from a company’s internal digital learning assets, external content found on the internet, and content generated by users. The idea is to use relevant content in order to engage learners in an interactive environment. This creates a learning community and increases a learner’s personal motivation to hone their skills.

What does it look like?

A Learning Experience Platform creates an engaging environment and can be integrated into any system to offer on-demand learning. For instance, it can be organized into channels or playlists based on specific topics, skills or learning objectives. It can also offer dynamic social settings where users can share and rate content, leave comments, receive recommendations, and more. In short, the training experience is beginning to look a lot like TV streaming services with personalized recommendations!

A new modern learning style calls for a new approach

In early 2018, the UK Centre for Learning and Performance Technologies conducted the 7th Learning and Workplace Survey that revealed statistics on people’s preferences for the different ways of learning in the workplace: 37% prefer classroom training, 79% web resources, and 87% knowledge sharing. These statistics show how employees are shifting from traditional methods of training to internet and community-based approaches.

Traditionally, corporate learning has been top-down and administrator-driven. However, according to Josh Bersin, leading researcher and analyst in the field of HR, Learning and Technology:
“Employees and consumers now want bite-sized instructional content (now called ‘micro-learning’). They want content that is very easy to find, and they want a user experience that feels more like a search engine or a TV set, not a course catalog.”

The reality today is that employees are not engaged, do not have time to learn, and need to update their skills more often as knowledge goes out of date more quickly. Faced with this context, people need flexible, on-the-go solutions that allow them to learn at their own pace through exciting, innovative techniques such as video, gamification, collaboration, augmented reality, chatbots, and more.

How Learning Experience Platforms can drive business

Companies generally invest in Learning Experience Platforms because it can help them become more competitive.

These platforms are a great way to manage performance and rate employee skills. They can be used to address employees’ specific learning needs and identify knowledge gaps in order to align skills development with business goals. Furthermore, they help reduce employee turnover because employees feel more satisfied when they are free to develop their talent as they please.

Last but not least, they unify teams and departments by increasing collaboration. Several studies show that increased collaboration leads to higher performances within a company. According to Forbes.com, a recent study states that “companies that promoted collaborative working were 5 times as likely to be high performing”.

What about Learning Management Systems in all of this?

With the rise of Learning Experience Platforms, Learning Management Systems are not dead as many may suspect. LMS are designed to manage and monitor corporate training process wise and many LXP can be integrated into them to enhance the user experience. Rather than a replacement solution, LXP are used to enhance existing Learning Management Systems.

What does the future hold?

In the future, corporate learning is expected to gain in importance as companies seek to improve the performance of their employees with custom-designed solutions. In our ‘always-on’ workplaces, powerful tools will likely be deployed to increase the speed and quality of learning. These tools will be based on cutting edge technology such as artificial intelligence, augmented reality, chatbots, and conversational interfaces.

You would like to give the people in your organization the best learning experience? Discover Learning Suite: Our Learning Experience Platform.

learning experience platform